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What happens if I encounter a bit of an issue with our cleaner?
At Workplace Cleaning Solutions Commercial Cleaning we value your business. This is reflected in the care & attention we take to regularly communicate with you throughout your cleaning services contract & beyond.
Workplace Cleaning Solutions is 100% professional and part of that professionalism is knowing we are not 100% perfect. The reason for that is because we are constantly striving to always evolve & improve. Part of that improvement process is to learn if we do make a mistake.
We have a clear communication pathway for you & your business; you have a dedicated account manager to speak to so if at any point there is something about the service we have provided that is not to your satisfaction, your local branch Workplace Cleaning Solutions account manager is there to listen, acknowledge your concerns and then act on the feedback you have given.
They will work with you and the cleaner (cleaners) to resolve any issues and deliver an outcome you are happy with. They make sure that all feedback is handled sensitively & appropriately with the support of an HR professional it is necessary.
A dedicated WPCS Account Manager is waiting to answer all your questions; click here to connect with your local branch